Skin, laser and aesthetic clinics selling treatments, packages and memberships
For aesthetic centres
Bring bookings, treatment notes and checkout into one clinic workflow. Give your team a clearer view of each patient, the planned service and the next step in their visit.
Illustrative example: a course of laser sessions
This example uses synthetic data. A client, Sara Ellis, enquires about a six-session course. The team records the enquiry, assigns an owner and books a consultation. At the desk, Sara signs the consent for the treatment on a tablet, or from a link sent before she arrives. The practitioner completes the treatment form and captures before and after photographs against her record. At checkout the team sells the package, or deducts a session from one she already holds, and the remaining balance stays visible on her record.
Where Engage stops and Care starts
Engage holds the commercial and treatment workflow. For licensed medical services, such as a doctor-led consultation or prescribing, Care carries the clinical record. Engage treatment forms do not replace every requirement of a medical record, and the Care plan you select decides whether claims are included. The facility remains responsible for professional review and its local licensing obligations.
Packages, photographs and follow-up
- Packages and memberships sit within the Billing and point of sale add-on. A package can carry a validity period, and its status moves to expired or depleted accordingly.
- Photographs are captured and stored by your team against the client record. Check how your consent forms cover their use before you rely on them.
- Follow-up communication uses campaigns that are sent or scheduled. Automated recall rules are not available.
Bring one course of treatment to the demo
Follow the enquiry, the consent, the treatment record, the photographs and the sale, then ask the team to name every add-on used. That gives you a practical basis for the implementation scope before you request a trial.
What you open with
A starting selection for your evaluation, not every feature in the chosen plan. Each module shows how it is bought, and a module marked as still being completed is not ready to deploy.
NextHealth Engage
11 modules- Front office EN-11 Included in Engage core
- Treatment and consent EN-12 Included in Engage core
- Client 360 EN-15 Included in Engage core
- Services and pricing EN-09 Included in Engage core
- Team scheduling EN-17 Included in Engage core
- Sales pipeline EN-02 Part of the Leads and pipeline add-on
- Online booking EN-03 Part of the Online booking add-on
- Point of sale EN-13 Part of the Billing and point of sale add-on
- Packages and memberships EN-18 Part of the Billing and point of sale add-on
- Loyalty and referrals EN-08 Part of the Campaigns and retention add-on
- Commissions and payouts EN-14 Part of the Commissions and payouts add-on
Connect the visit with clinical care
Start with Engage core and the commercial add-ons your centre needs. Where you provide licensed medical consultations, select Care Clinics for the clinical record and prescribing, or Clinics Pro when claims are required. Add Care connection when you need the supported handover between clinical and commercial work. As the facility’s operational needs grow, select Flow Documents, HR or Quality for licences, staff records and policy review. Each product and add-on remains a scoped purchase rather than an automatic inclusion.
Common questions
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Engage core includes front office, treatment and consent, Client 360, services and pricing, and team scheduling. The other capabilities shown on this page belong to separately selected add-ons.
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Yes. Packages and memberships sit within the Billing and point of sale add-on. Review session balances, expiry and membership allowances during the demonstration; do not assume renewal means an automatic card charge.
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Where your centre delivers licensed medical consultations, evaluate Care for clinical documentation and prescribing. Care Clinics covers outpatient care and cash billing; Clinics Pro adds claims and diagnostic workflows.
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No universal messaging connection is promised. The pipeline records and assigns enquiries, but supported capture and delivery arrangements must be checked rather than assuming every social or messaging channel is connected.
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Yes, through the Commissions and payouts add-on. Review the rules, accrual and approval process with your own example; recorded payout status should not be assumed to execute a bank transfer.
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A package can carry a validity period set when it is created, and its status moves to expired or depleted as sessions are used or time runs out. Set the validity and review balances with your own example during the demonstration.
Not answered here? Contact the team
NXH Flow