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Medical centres and polyclinics running several outpatient clinics under one roof

For medical centres and polyclinics

Run several outpatient specialties from one patient record. Reception, doctors and billing staff work the same visit, from booking and check-in to orders, prescriptions and the invoice, within the selected Care plan.

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Illustrative example: a busy clinic day

This example uses synthetic data. By nine, a walk-in has registered, a booked specialist follow-up has checked in, and an insured patient is waiting for a consultation. Reception books each patient against the doctor’s own sessions, with double booking prevented, and check-in covers identity, payer and consent before the patient joins the queue. Waiting times stay visible to the team. The doctor records vitals, allergies, history and notes in the consultation workspace, orders a laboratory test and prescribes by brand or generic name. Charges are raised from the orders and procedures recorded, so billing staff see the clinical context behind each line.

Three workflows to prove first

  • One record across every clinic: registration validates details before saving and helps prevent duplicate records when a patient sees a second specialty.
  • Booking and queue: appointments against each doctor’s sessions, then check-in and the waiting list.
  • Visit to invoice: consultation, orders, prescriptions and billing in one visit.

Which Care plan fits which visit

  • Cash visits: Care Clinics covers outpatient care and cash billing.
  • Insured visits: Care Clinics Pro adds claims and approvals.
  • Diagnostic orders with results returned to the visit: Care Clinics Pro adds laboratory orders and results, and radiology.

The module list on this page is not a single entitlement. Each plan and add-on is agreed with the team, and optional scope comes after these three workflows. Your clinicians remain responsible for assessment, treatment decisions and the completeness of the record.

What you open with

A starting selection for your evaluation, not every feature in the chosen plan. Each module shows how it is bought, and a module marked as still being completed is not ready to deploy.

NextHealth Care

12 modules

Grow from the front desk to the whole patient relationship

Begin with Care Clinics, and choose Care Clinics Pro when insurance claims, laboratory or radiology work are part of the centre. Add Engage when your team needs to organise enquiries and online booking, with Campaigns and retention for follow-up communication; automated recall rules are not available. Add Flow modules such as Incidents or Quality when the centre needs a structured way to record events and review its own processes.

Common questions

  • Care Clinics covers registration, scheduling, check-in, consultation, prescribing, outpatient visits and cash billing. Choose Care Clinics Pro when the centre needs insurance claims and approvals, laboratory orders and results, or radiology.

  • Yes. Each patient has one record across the centre, so a second specialty sees the allergies, history and earlier notes already recorded. Registration also helps prevent duplicate records.

  • Outpatient management keeps waiting times visible during the visit, and Reports and operational insights reviews appointments, waiting times, encounters and collections through the facility overview.

  • With Care Clinics Pro, Clinical orders and results sends orders to the laboratory, tracks specimens by barcode and returns results to the patient visit. Review a representative order with the team during the demo.

  • No. The list combines Care Clinics capabilities with modules from Care Clinics Pro. Review the commercial mapping with the team before treating the module list as a single entitlement.

Not answered here? Contact the team

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Bone Care One Day Surgery Center

Scoped for medical centres and polyclinics

Thirty days on your own tenancy, set up with you by our sales support team.

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