Hospital information system in Indonesia
We invite care teams in Indonesia to review HIS software, with SATUSEHAT and payer needs assessed before we agree a proposed rollout for each site.
Best fit in Indonesia
A private hospital or clinic group in Indonesia reviewing an electronic medical record. Maintaining the record and exchanging the required clinical information are related but separate tasks. The evaluation starts with an actual outpatient or inpatient journey, not an assumption that a generic interface will satisfy national requirements.
Early readiness table: terminology, identifiers, language and interfaces
- SATUSEHAT: A live SATUSEHAT connection is not confirmed. General FHIR support does not establish the national resources, identifiers, use cases, onboarding or facility activation.
- BPJS Kesehatan: A live BPJS connection or local claims-format implementation is not confirmed. A clinical exchange is not a claims connection.
- Terminology and identifiers: Local terminology and identifiers need to be tested against the proposed workflow.
- Language: The current product interface is English. Bahasa Indonesia is not claimed as a shipped interface.
- Hosting: Hosting and access requirements are assessed before rollout. No local environment is stated as provisioned.
The local workflow
SATUSEHAT is the Ministry of Health’s national health-data interoperability platform. Its published documentation defines FHIR-based resources and use cases. The ministry also links electronic medical records to the regulatory framework for medical records. Indonesia’s Personal Data Protection Law must also be considered in the processing and deployment assessment.
Care supports structured clinical notes, prescribing, diagnostic records and billing within the selected plan. A demonstration can follow how staff record a visit and how the result is reviewed. Only current workflows are demonstrated. General interoperability is not presented as completed SATUSEHAT onboarding.
Confirm before scoping
- Which SATUSEHAT use cases does your facility need?
- Which local identifiers and terminology apply?
- Which BPJS Kesehatan payer outputs are required?
- Is Bahasa Indonesia needed for staff or patient documents?
- Which hosting and support arrangements apply?
Where the products fit
Care Clinics supports outpatient records and billing. Care Clinics Pro adds laboratory, radiology and claims. Care Hospitals adds inpatient, nursing, emergency and theatre workflows. Engage can be evaluated for private patient booking and packages. Flow holds controlled documents, credentials, incidents and risk actions.
Flow Quality indicators is still being completed. Review its availability separately before a rollout depends on it.
A technical assessment for your use cases
Bring the SATUSEHAT use cases and payer outputs required for your facility. We will assess the exact use cases with you and agree the scope before any proposal. No completed Indonesian deployment or national-platform activation is claimed.
Bring three things to your Indonesia demo
A useful first conversation starts with your own work, not a feature list.
Book a demo-
A patient encounter
One representative visit, from registration to the signed clinical record.
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A payer or payment workflow
The claim, invoice or package your team handles most, and the response it needs.
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An evidence question
One licensing, quality or inspection requirement you need to be able to show.
What your teams can run in Indonesia
Each product is selected and scoped on its own. These are the modules most relevant to Indonesia, with how each one is bought.
NextHealth Care
Keep registration, clinical notes, prescriptions and billing on one patient record, with plans for outpatient clinics and hospitals.
3 modules most relevant to Indonesia
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Clinical Documentation & EMR Keep vitals, allergies, history and clinical notes together in the consultation workspace. NXH Care provides structured fields, templates, ICD-10 and CPT lookup, and optional dictation transcribed on the customer’s own infrastructure. The treating doctor signs the note, which is then frozen, and any later change is a signed addendum linked to the original. Included in all three Care plans. Explore -
Insurance Claims & Approvals Keep the insurance workflow attached to the patient visit. NXH Care checks eligibility where the payer’s service is connected, tracks prior authorisations, builds claims from the visit record for the payer’s gateway and checks them against payer rules. Submission, acknowledgement, decision and payment are separate statuses, and a rejection carries its coded reason into a correction and resubmission. Included in Care Clinics Pro and Care Hospitals; available as an add-on to Care Clinics. Explore -
Health Data Exchange Send clinical information to the exchange your regulator runs and keep the response. NXH Care has adapters for Malaffi and Riayati over HL7 v2.5.1 and for NABIDH over FHIR R4, with an exchange monitor showing each exchange from queued to acknowledged or failed. A facility is connected only after its pack, licence, credentials and onboarding are agreed. Available with any Care plan. Applicable regulatory integration pack; available with any Care plan subject to confirmed scope and onboarding. Explore
NextHealth Flow
Keep documents, workforce records, incidents and quality work organised across your facilities, starting with the modules you need.
2 modules most relevant to Indonesia
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Document hub Keep facility licences, contracts and documents with their dates, versions and signatures in NXH Flow. Review and expiry reminders help teams organise the next action. Outside parties can sign through a link confirmed with a one-time code. Choose Flow Documents separately or alongside Flow Quality when policy preparation and audits are also needed. Flow Documents is sold separately Explore -
Incident management Record incidents, harm levels, investigations and corrective and preventive actions in NXH Flow. Flag sentinel events, record root cause analysis and take each action through approval to closure. Flow Incidents is sold separately, or paired with Complaints. Flow Incidents is sold separately Explore
Running more than one product? NXH One connects their shared patient, staff and facility records. Explore NXH One
Common questions
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A live SATUSEHAT connection is not confirmed. General FHIR support does not establish the national resources, identifiers, use cases, onboarding or facility activation needed for an Indonesian implementation.
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A live BPJS connection or local claims-format implementation is not confirmed. Review the required payer workflow and test output separately from SATUSEHAT clinical exchange before including it in the operational scope.
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The current product interface is English. Bahasa Indonesia is not claimed as a shipped interface. Review staff language, patient documentation and training needs before agreeing whether the available product suits the project.
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No complete regulatory conformity is claimed. Care provides clinical record workflows for evaluation; the facility must assess the applicable medical-record requirements, national exchange scope and organisational responsibilities before adoption.
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Agree the actual hosting region, backups and support access before implementation. NextHealth uses an in-country cloud region wherever regulation requires it; this page does not assert that a local environment is already provisioned.
Regulatory references 3
Official sources for the local context on this page, checked on 11 October 2026. They describe each programme, not a NextHealth connection.
Not answered here? Contact the team
