Hospital information systems for the GCC
We offer HIS software for Gulf care teams to link patient and business records, with each country’s rules and rollout needs reviewed on their own terms.
Best fit: a group working across Gulf countries
A healthcare group that wants consistent clinical and business workflows across the Gulf, but whose facilities do not operate under one regional rulebook. The GCC comprises the UAE, Saudi Arabia, Oman, Qatar, Kuwait and Bahrain. Licensing, coding, payer arrangements, data rules and national-platform onboarding are assessed country by country. This page is a regional overview, and each country has its own page.
Common foundation, and what stays local
- No single configuration: No single GCC-wide configuration is offered. The common product foundation is Care for clinical and billing work, Engage for patient relationships and Flow for operational evidence. NXH One connects their shared patient, staff, facility and encounter records when products are combined. That shared model does not mean unrestricted movement of patient data between countries.
- Confirmed connectivity: Care supports Malaffi and NABIDH connectivity within agreed scope. Other named national routes require specific confirmation of the proposed connection, transactions and facility activation.
- Hosting: UAE hosting is confirmed. Other markets use an in-country cloud region wherever regulation requires it, with scope agreed per market.
- Interface language: The current product interface is English. An Arabic interface is not claimed.
The local workflow
The platform names shown on the country pages describe the market environment, not a list of confirmed live NextHealth connections. General HL7, FHIR or ICD-10 support does not establish every national profile or coding variant.
NextHealth Technologies is the software division of Alpha Health Group, a healthcare operator based in Abu Dhabi and Dubai. Experience running facilities and consulting on accreditation informs the questions we bring to implementation: who records the work, who reviews it and what evidence remains.
Compare the main readiness questions by country
- UAE: which emirate and regulator, which clinical exchange (Malaffi, NABIDH, Riayati) and which claims route (DHPO/eClaimLink, Shafafiya)?
- Saudi Arabia: which NPHIES transactions and coding sets, and which in-Kingdom hosting arrangement?
- Oman: is Dhamani in scope, separately from Al Shifa and NEHR, and which data processing permit applies?
- Qatar: which QHIS requirement and coding variant apply for an insured clinic or a hospital?
- Kuwait: a planned market. Which insurer or TPA process applies, and which data must be exchanged?
- Bahrain: part of the regional context. A dedicated Bahrain implementation requires separate scoping.
Where the products fit
Care Clinics supports outpatient documentation and billing. Care Clinics Pro adds laboratory, radiology and claims records. Care Hospitals adds inpatient and nursing work. Engage supports booking, packages, memberships and patient relationships for private clinics. Flow provides document control, policy approvals, credentials, incidents, complaints and risk actions. National reporting and accreditation requirements still need their own evidence review. Choose the scope around your facility’s actual services.
Flow Quality indicators is still being completed. Review its availability separately before a rollout depends on it.
Define a rollout for each country
Choose one facility and a representative patient, payer and quality workflow. Agree the hosting region, access, backups and any transfer arrangements for each deployment, then define the additional configuration and assessment needed before extending the approach to another country. Start with the UAE, Saudi Arabia, Oman or Qatar page for the local discussion.
Bring three things to your GCC demo
A useful first conversation starts with your own work, not a feature list.
Book a demo-
A patient encounter
One representative visit, from registration to the signed clinical record.
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A payer or payment workflow
The claim, invoice or package your team handles most, and the response it needs.
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An evidence question
One licensing, quality or inspection requirement you need to be able to show.
What your teams can run in the GCC
Each product is selected and scoped on its own. These are the modules most relevant to the GCC, with how each one is bought.
NextHealth Care
Keep registration, clinical notes, prescriptions and billing on one patient record, with plans for outpatient clinics and hospitals.
5 modules most relevant to the GCC
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Clinical Documentation & EMR Keep vitals, allergies, history and clinical notes together in the consultation workspace. NXH Care provides structured fields, templates, ICD-10 and CPT lookup, and optional dictation transcribed on the customer’s own infrastructure. The treating doctor signs the note, which is then frozen, and any later change is a signed addendum linked to the original. Included in all three Care plans. Explore -
Billing & Charge Capture Connect recorded care with its financial outcome. When a consultation is signed, NXH Care opens a draft bill and composes charges from procedures, laboratory, radiology and dispensed medication, priced from the service catalogue or the payer’s tariff. The total is divided between insurer and patient, and discounts, refunds and adjustments are limited to permitted roles and audited. Included in all three Care plans; insurance claim processing is separately licensed. Explore -
Insurance Claims & Approvals Keep the insurance workflow attached to the patient visit. NXH Care checks eligibility where the payer’s service is connected, tracks prior authorisations, builds claims from the visit record for the payer’s gateway and checks them against payer rules. Submission, acknowledgement, decision and payment are separate statuses, and a rejection carries its coded reason into a correction and resubmission. Included in Care Clinics Pro and Care Hospitals; available as an add-on to Care Clinics. Explore -
Medical Records Management Follow completion, access and release of the medical record. NXH Care lists incomplete records against the responsible clinician, logs views of patient records, runs release of information requests with a disclosure log, and asks for a reason before a chart is opened outside the care team. A different person reviews that access. Retention and disclosure decisions stay with your organisation. Included in all three Care plans. Explore
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Health Data Exchange Send clinical information to the exchange your regulator runs and keep the response. NXH Care has adapters for Malaffi and Riayati over HL7 v2.5.1 and for NABIDH over FHIR R4, with an exchange monitor showing each exchange from queued to acknowledged or failed. A facility is connected only after its pack, licence, credentials and onboarding are agreed. Available with any Care plan. Applicable regulatory integration pack; available with any Care plan subject to confirmed scope and onboarding. Explore
NextHealth Engage
Bring enquiries, bookings, client records and follow-up into one commercial workspace, with core tools and add-ons for your clinic.
2 modules most relevant to the GCC
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Online booking Offer branch booking and team pages that follow the same rules as your front desk. NXH Engage supports approval of online requests, deposits to hold slots and a widget, API and webhooks for your website. Review the patient’s booking journey alongside the branch schedule and its selected confirmation and payment arrangements. Part of the Online booking add-on Explore -
Packages and memberships Keep package session counts, expiry dates and membership allowances visible around the client’s visits. NXH Engage reduces package balances as sessions are completed and supports membership renewals, gift cards and wallet credit. The front desk can review the available balance before checkout and explain the next transaction in the context of the purchased plan. Part of the Billing and point of sale add-on Explore
NextHealth Flow
Keep documents, workforce records, incidents and quality work organised across your facilities, starting with the modules you need.
4 modules most relevant to the GCC
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Document hub Keep facility licences, contracts and documents with their dates, versions and signatures in NXH Flow. Review and expiry reminders help teams organise the next action. Outside parties can sign through a link confirmed with a one-time code. Choose Flow Documents separately or alongside Flow Quality when policy preparation and audits are also needed. Flow Documents is sold separately Explore -
Credentials and licences Keep professional licence numbers, authorities, expiry dates and copies on the staff record in Flow HR. Store passports and verification reports alongside them, remind staff before expiry and record renewal details. This supports credential administration while the facility remains responsible for checking eligibility and the validity of the evidence it holds. Flow HR is sold separately Explore -
Incident management Record incidents, harm levels, investigations and corrective and preventive actions in NXH Flow. Flag sentinel events, record root cause analysis and take each action through approval to closure. Flow Incidents is sold separately, or paired with Complaints. Flow Incidents is sold separately Explore -
Risk management Keep risk assessments, controls, owners and target dates together in NXH Flow Risk. Score a risk from asset value, probability and impact, record a residual score after mitigation, and keep mitigation plans or acceptance decisions with the record. Owners are reminded as target dates approach, and an audit trail records changes. The module is sold separately and risk decisions remain with the organisation’s responsible people. Flow Risk is sold separately Explore
Running more than one product? NXH One connects their shared patient, staff and facility records. Explore NXH One
Common questions
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No single regional configuration establishes every country’s requirements. NextHealth offers a shared product foundation, while licensing, coding, claims, hosting and national-platform onboarding need separate assessment for each facility and country.
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No unrestricted cross-border access is implied. Agree each deployment’s hosting, permissions, processing purposes and transfer conditions before enabling any group workflow that involves patient information across countries.
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Care supports Malaffi and NABIDH connectivity within agreed scope, with facility activation still reviewed. Other named national routes require specific confirmation. General exchange capability does not establish every country’s profile or operational connection.
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NextHealth is the software division of UAE-based Alpha Health Group. This page does not claim offices, partners or customers in every GCC country. Discuss the actual implementation and support arrangements for your project.
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The current product interface is English. An Arabic interface is not claimed. Staff language, patient documents and training requirements should be reviewed before agreeing a regional or country rollout.
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Choose one facility and a representative patient, payer and quality workflow. Review the available modules and local requirements, then define the additional configuration and assessment needed before extending the approach to another country.
Regulatory references 4
Official sources for the local context on this page, checked on 11 October 2026. They describe each programme, not a NextHealth connection.
Not answered here? Contact the team
