Hospital information system in India
We invite care teams in India to review HIS software, with ABDM and NHCX needs assessed before we agree a proposed rollout for each site.
Best fit in India
Start with a specific hypothesis rather than a general hospital-system search. A private hospital can review Care through an outpatient visit, a laboratory result and a billing record. A clinic group can review Engage for booking, packages and patient relationships when those are the priority. A facility preparing for NABH can review Flow records as supporting evidence.
What can be reviewed now and what needs separate assessment
- Can be reviewed now: Care through an outpatient visit, laboratory result and billing record. Engage booking, packages and patient relationships. Flow policy approvals, credentials, incidents and audit evidence for NABH preparation. Accreditation remains the facility’s assessment outcome.
- Needs separate assessment: ABDM milestones and ABHA services. Live NHCX exchange. Neither is confirmed. They require demonstrated implementation and onboarding evidence.
- Hosting: Hosting and access requirements are assessed before rollout. No local environment is stated as provisioned.
- Interface language: The current product interface is English. Indian-language interfaces is not claimed.
The local workflow
ABDM and its ABHA identity and consent-based exchange context are distinct from NHCX health insurance transactions. The NRCeS implementation guide defines specific FHIR profiles. General FHIR capability is only a starting point for evaluating them. Care’s structured records, code lookup and claims functionality do not establish ABDM milestone completion, ABHA services or live NHCX exchange.
India’s DPDP framework also belongs in the project review, with commencement and applicable duties checked for the proposed processing. For a hospital group, NXH One provides shared records across the selected products. It does not establish that every branch, payer or national service is already configured.
Confirm before scoping
- Which workflow comes first: outpatient, diagnostics, booking or evidence for NABH?
- Which ABDM and NHCX requirements apply, and who completes onboarding?
- Which coding content, payer and cashless claim formats are required?
- Which language, migration and hosting arrangements apply?
Where the products fit
Care Clinics supports outpatient records and billing. Care Clinics Pro adds laboratory, radiology and claims. Care Hospitals adds inpatient, nursing, emergency and theatre workflows. Engage supports booking, packages and patient relationships. Flow holds policy approvals, credentials, incidents and audit evidence.
Flow Quality indicators is still being completed. Review its availability separately before a rollout depends on it.
Plan the country scope
Bring a representative cashless claim and a clinical encounter. We will agree what is reviewed now and which national requirements need separate assessment and evidence.
Bring three things to your India demo
A useful first conversation starts with your own work, not a feature list.
Book a demo-
A patient encounter
One representative visit, from registration to the signed clinical record.
-
A payer or payment workflow
The claim, invoice or package your team handles most, and the response it needs.
-
An evidence question
One licensing, quality or inspection requirement you need to be able to show.
What your teams can run in India
Each product is selected and scoped on its own. These are the modules most relevant to India, with how each one is bought.
NextHealth Care
Keep registration, clinical notes, prescriptions and billing on one patient record, with plans for outpatient clinics and hospitals.
3 modules most relevant to India
-
Clinical Documentation & EMR Keep vitals, allergies, history and clinical notes together in the consultation workspace. NXH Care provides structured fields, templates, ICD-10 and CPT lookup, and optional dictation transcribed on the customer’s own infrastructure. The treating doctor signs the note, which is then frozen, and any later change is a signed addendum linked to the original. Included in all three Care plans. Explore -
Insurance Claims & Approvals Keep the insurance workflow attached to the patient visit. NXH Care checks eligibility where the payer’s service is connected, tracks prior authorisations, builds claims from the visit record for the payer’s gateway and checks them against payer rules. Submission, acknowledgement, decision and payment are separate statuses, and a rejection carries its coded reason into a correction and resubmission. Included in Care Clinics Pro and Care Hospitals; available as an add-on to Care Clinics. Explore -
Health Data Exchange Send clinical information to the exchange your regulator runs and keep the response. NXH Care has adapters for Malaffi and Riayati over HL7 v2.5.1 and for NABIDH over FHIR R4, with an exchange monitor showing each exchange from queued to acknowledged or failed. A facility is connected only after its pack, licence, credentials and onboarding are agreed. Available with any Care plan. Applicable regulatory integration pack; available with any Care plan subject to confirmed scope and onboarding. Explore
NextHealth Flow
Keep documents, workforce records, incidents and quality work organised across your facilities, starting with the modules you need.
3 modules most relevant to India
-
Document hub Keep facility licences, contracts and documents with their dates, versions and signatures in NXH Flow. Review and expiry reminders help teams organise the next action. Outside parties can sign through a link confirmed with a one-time code. Choose Flow Documents separately or alongside Flow Quality when policy preparation and audits are also needed. Flow Documents is sold separately Explore -
Credentials and licences Keep professional licence numbers, authorities, expiry dates and copies on the staff record in Flow HR. Store passports and verification reports alongside them, remind staff before expiry and record renewal details. This supports credential administration while the facility remains responsible for checking eligibility and the validity of the evidence it holds. Flow HR is sold separately Explore -
Incident management Record incidents, harm levels, investigations and corrective and preventive actions in NXH Flow. Flag sentinel events, record root cause analysis and take each action through approval to closure. Flow Incidents is sold separately, or paired with Complaints. Flow Incidents is sold separately Explore
Running more than one product? NXH One connects their shared patient, staff and facility records. Explore NXH One
Common questions
-
ABDM certification, milestone completion and ABHA services are not confirmed in the product evidence. Review the actual implementation and onboarding results before relying on any national identity or exchange workflow.
-
Live NHCX submission is not confirmed. Care has claims records and general exchange capability, but the required profiles, transactions, participant onboarding and successful testing need separate evidence.
-
Flow provides selected policy, credential, incident and audit records for your facility to review. Those records support preparation; they do not confer accreditation or establish complete coverage of a NABH programme.
-
Start with Care Clinics for outpatient records and billing, Clinics Pro for diagnostics and claims, or Hospitals for inpatient, nursing, emergency and theatre workflows.
-
Agree the actual hosting region, backups and support access before implementation. NextHealth uses an in-country cloud region wherever regulation requires it; this page does not assert that a local environment is already provisioned.
Regulatory references 3
Official sources for the local context on this page, checked on 11 October 2026. They describe each programme, not a NextHealth connection.
Not answered here? Contact the team
