Quality and Documents
Keep audit evidence and documents together
Pair Flow Quality with Flow Documents. Quality covers regulatory and clinical audits and policy approvals. Documents keeps licences, contracts and other facility documents with versions, signatures and expiry dates. Your team reviews the evidence and the decisions behind it, while responsible people keep authority for approval and sign-off. Quality indicators are still being completed and are not part of the scope you can evaluate today.
Prepare the review with clearer evidence
A review needs both the assessment and the supporting records. Flow Quality handles audits and policy preparation, while Flow Documents keeps facility documents with versions, dates and signatures. Selecting both supports the related work without turning a software record into an accreditation decision.
- Review audit findings alongside the supporting document records your facility maintains for inspection preparation.
- Keep named policy preparation and approval distinct from storing licences, contracts and other facility documents.
- Use document review and expiry reminders to organise the next review of supporting facility records.
Approval sits inside each module. In Quality, a policy has a named preparer, reviewer and approver who sign at their own stages, and an audit goes to an approver. In Documents, the facility sets who can view and manage documents, and staff or outside signers sign.
Illustrative example: an infection control policy and its evidence
This example uses synthetic data.
A facility prepares an infection control policy from a category template. The named reviewer and approver sign in turn, and the approved PDF is kept with its dates. In the same period the quality team submits a hand hygiene audit, which Flow scores, and the facility keeps a supporting certificate in the Document hub with its expiry date. The team then reviews the three records together. Flow does not link a policy to an audit automatically, so the comparison is the team’s own.
What you get
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Regulatory audits
Record requirement assessments, photographs, required actions and responsible teams before audit approval.
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Clinical audit tools
Use ready-made tools, score submissions and retain clinical audit results month by month.
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Policy approvals
Prepare, review and approve policies through named stages, each with a recorded signature.
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Document history
Keep facility documents with their type, issue date, expiry date and version history.
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Document signatures
Collect staff signatures or use outside signing links confirmed with a one-time code.
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Review reminders
Receive document review and expiry reminders to help your team organise its next action.
The modules
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Regulatory audits
Run regulatory audits by scope and requirement within Flow Quality. Record assessment status, photographs, required actions and the responsible team, then send the audit for approval. Keep the findings available for review without treating checklist completion as accreditation. Flow Quality is sold separately and can be paired with Documents for wider evidence management.
See how it works -
Clinical audits
Use ready-made clinical and safety audit tools within Flow Quality. Record observations, score the audit on submission and review results month by month. Tools cover areas including hand hygiene, patient identification, handover, disinfection and sterilisation testing. These audit workflows are distinct from the broader Quality indicators capability, which is still being completed.
See how it works -
Quality indicators
Still being completedQuality indicators is still being completed within Flow Quality. Discuss your indicator definitions and reporting requirements before including this capability in an implementation plan. Available clinical and regulatory audit workflows can be reviewed separately. No live quality dashboard, automated JAWDA calculation or release date is promised on this page at this stage.
See its status -
Facility inspections
Keep facility visit reports, photographs, disinfection logs and room infrastructure checks within Flow Quality. Maintain room, department and layout information to support review of the premises. Use the records to prepare evidence for inspections while the responsible team assesses actual conditions. Equipment maintenance and calibration records belong to the separately selected Flow Assets module.
See how it works -
Policies and procedures
Prepare, review and approve policies through named, signed stages in Flow Quality. Use category templates, maintain issue and review dates, and keep policy PDFs with their approvals. Staff can request changes and the change log retains history. This workflow supports policy revision but does not record staff acknowledgement that they have read the policy.
See how it works -
Document hub
Keep facility licences, contracts and documents with their dates, versions and signatures in NXH Flow. Review and expiry reminders help teams organise the next action. Outside parties can sign through a link confirmed with a one-time code. Choose Flow Documents separately or alongside Flow Quality when policy preparation and audits are also needed.
See how it works
Common questions
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Yes. Flow Quality and Flow Documents are each sold separately. The pairing is optional and combines the two modules for facilities that need both workflows.
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No live Quality indicators capability is promised. That capability is still being completed; the pairing copy describes available audits, policies and document workflows.
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No. Policy preparation, review and approval signatures are supported, but staff acknowledgement that they have read a policy is not recorded.
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No. The software holds records and supports review. Accreditation is a separate assessment by the accrediting body.
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Bring an audit requirement, a policy revision and a supporting document. Review the assessment, approval stages and document history across the two selected modules.
Not answered here? Contact the team
NXH Flow